SHIPPING POLICY

How long does delivery take?

• Within Peninsular Malaysia: 2–3 working days.
• Sabah & Sarawak: 2–5 working days.
• Singapore & Brunei: 3–7 working days.
  *Please note: these are estimates and can vary based on your location and peak seasons.

What are the shipping costs?
Shipping costs are calculated at checkout based on the weight of your order and your
delivery location.

What are my shipping options?
Malaysia : Delivery via J&T Express / Ninja Van / PosLaju
International : Available options vary by country.

Has my order been shipped out yet?
Once your order has been processed and packed, we will email you a unique tracking
number so you can monitor the status of your parcel at all times. Orders placed before 11:00 am will be shipped on the same day. Orders placed after that will be shipped the next day.

Will my parcel be charged customs and import charges?
All taxes, duties, and customs fees are the responsibility of the recipient. These charges vary by country, so we are unable to advise on exact costs. YAMINA has no control over the fees imposed and we also cannot reimburse the amount in any capacity.

How do I track my order?
Once you have received your tracking via email, you may click Track My Parcel to track the parcel. Alternatively, you may also track the parcel at the courier’s website.

Why is my tracking number not traceable?
Tracking numbers are usually traceable once the parcel is collected and processed by the courier. Please allow at least 24 hours for processing on the courier’s end. If your order was completed during weekends or public holidays, it will be traceable on the next working day.